Legal & Compliance

Transparency, security, and trust are at the core of everything we do. Review our policies and security practices.

Privacy Policy

Last updated: January 2025

1. Introduction

JetStar Technologies ("we," "our," or "us") is an AI-powered aviation finance and leasing technology company committed to protecting your privacy and confidential business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI consulting services, software platforms, or interact with us in connection with aircraft leasing, finance, and related aviation operations.

Given the international nature of the aviation finance industry, we operate globally and are committed to complying with applicable data protection laws including GDPR (European Union), CCPA (California), and other regional privacy regulations.

2. Information We Collect

2.1 Personal and Business Information

We collect information necessary to provide AI consulting, software development, and aviation finance advisory services. This includes:

  • Contact Information: Name, email, phone, company, job title, and professional affiliations
  • Aviation Business Data: Aircraft information (MSN, registration, type), lease agreements, financial documents, transaction data, lessee information, and portfolio details
  • Contract and Document Data: Lease agreements, purchase agreements, maintenance records, insurance certificates, and other aviation finance documents processed through our AI systems
  • Usage Data: Information about how you interact with our AI platforms, document processing systems, and analytics dashboards
  • Payment Information: Billing details processed through secure third-party payment processors
  • Communication Records: Emails, meeting notes, and correspondence related to our services

When you engage our Document AI, Market Intelligence, or Lease Administration services, we may process confidential aviation finance documents containing sensitive commercial and financial information. This data is handled with the highest degree of confidentiality and security.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses
  • Device identifiers and location data (with your consent)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • AI Service Delivery: To provide AI-powered document processing, contract analysis, market intelligence, and lease administration services
  • Aviation Finance Consulting: To deliver consulting services, financial advisory, and strategic planning for aircraft leasing and financing
  • ML Model Training: To improve our AI models for aviation document processing (with appropriate data anonymization and consent where required)
  • Service Operation: To operate, maintain, and improve our AI platforms, analytics dashboards, and software solutions
  • Client Communication: To respond to inquiries, provide support, and communicate about services
  • Compliance: To comply with aviation finance regulations, data protection laws, and industry standards (Cape Town Convention, IATA guidelines, etc.)
  • Business Operations: To process transactions, manage accounts, and handle billing
  • Security: To detect, prevent, and address security threats, fraud, and unauthorized access
  • Marketing: To send relevant marketing communications about our services (with your consent and opt-out options)

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or confidential aviation finance information. Given the sensitive nature of aircraft leasing and finance data, we strictly limit data sharing:

  • Service Providers: With carefully vetted third-party providers (cloud hosting, payment processors, security services) under strict confidentiality agreements. All providers must meet our security and compliance standards.
  • AI/ML Processing: Some document processing may occur on third-party AI platforms. We ensure these providers maintain appropriate security and do not use your data for training purposes without explicit consent.
  • International Operations: Data may be processed in the United States, European Union, and other jurisdictions where we operate or where our service providers are located, always in compliance with applicable data protection laws.
  • Legal and Regulatory Compliance: When required by aviation authorities, financial regulators, courts, or to comply with applicable laws (including but not limited to FATCA, AML regulations, and international sanctions)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate data protection measures in place
  • Protection of Rights: To protect our rights, property, or safety, or that of our clients or others, including fraud prevention
  • With Your Explicit Consent: When you explicitly authorize us to share information with specific third parties

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us at privacy@jetstartech.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

JetStar Technologies

Email: privacy@jetstartech.ai

Phone: 714-272-5029

Address: 301 Central Ave. Suite 213, Hilton Head, SC 29926

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using JetStar Technologies' website, AI platforms, consulting services, or any aviation finance technology services, you accept and agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other entity engaged in aircraft leasing, aviation finance, or related business, you represent that you have authority to bind that entity. If you do not agree to these terms, please do not use our services.

2. Services Description

JetStar Technologies provides AI-powered consulting, software development, and technology services specifically designed for the aircraft leasing and aviation finance industry. Our services include:

  • AI Consulting Services: Strategic consulting on AI implementation, digital transformation, and technology adoption for aviation finance operations
  • Document AI Platforms: AI-powered document processing, contract extraction, and data intelligence for aviation finance documents
  • Market Intelligence Services: Real-time market data, transaction analytics, and valuation services for aircraft portfolios
  • Lease Administration Software: AI-enhanced lease management, compliance tracking, and workflow automation platforms
  • Financing Advisory: Strategic advisory services for aircraft acquisitions, lease structuring, and portfolio optimization
  • Training and Education: Workshops and training programs on AI applications in aviation finance

Services are provided globally, subject to applicable laws and regulations in each jurisdiction. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice, except where prohibited by applicable service agreements.

3. Intellectual Property and Use Restrictions

All AI models, software, platforms, methodologies, content, and proprietary technology developed or owned by JetStar Technologies remain our exclusive property. Under these terms:

  • You receive a limited, non-exclusive, non-transferable license to use our services for your internal business operations
  • You may not reverse engineer, decompile, or disassemble our AI models or software
  • You may not copy, modify, or create derivative works of our platforms without written authorization
  • You may not use our services to develop competing AI or aviation finance technology
  • You retain ownership of your data and confidential information; we retain ownership of our AI models, algorithms, and proprietary methodologies
  • You may not resell, sublicense, or redistribute our services without explicit written agreement

4. Client Accounts and Responsibilities

If you create an account or engage our services, you are responsible for:

  • Account Security: Maintaining the confidentiality of account credentials, implementing appropriate access controls, and using multi-factor authentication where available
  • Data Accuracy: Providing accurate, current, and complete information about your aircraft portfolio, leases, and business operations
  • Authorization: Ensuring you have proper authority to share aircraft finance documents, lease agreements, and confidential business information
  • Compliance: Complying with applicable aviation finance regulations, data protection laws, and industry standards in your jurisdiction
  • Unauthorized Access: Notifying us immediately of any unauthorized access, security breach, or suspicious activity
  • Third-Party Rights: Ensuring that any data or documents you provide do not violate third-party rights or confidentiality obligations
  • Backup: Maintaining your own backups of critical data and documents

5. Confidentiality and Data Ownership

Your Data: You retain all ownership rights to your confidential aviation finance data, documents, lease agreements, and business information. We process this data solely to provide our services and in accordance with our Privacy Policy. We do not claim ownership of your data or use it for purposes beyond providing services to you (except as explicitly agreed or required by law).

Our Technology: All AI models, algorithms, software code, methodologies, know-how, and proprietary technology developed by JetStar Technologies remain our exclusive intellectual property. This includes, but is not limited to, machine learning models trained on aviation finance data (where permitted by law and agreement), our Document AI extraction algorithms, market intelligence analytics, and platform architectures.

Mutual Confidentiality: Both parties agree to maintain strict confidentiality of each other's proprietary information, in accordance with applicable non-disclosure agreements and data protection requirements.

6. Payment Terms

For paid services, the following terms apply:

  • Payment is due according to the terms specified in your service agreement
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to change our pricing with 30 days' notice
  • Late payments may result in service suspension

7. Confidentiality and Data Protection in Aviation Finance

Given the sensitive nature of aircraft leasing and finance data, both parties agree to maintain strict confidentiality of:

  • Aircraft information, lease terms, and rental rates
  • Financial data, valuations, and transaction details
  • Lessee information and credit assessments
  • Commercial terms, negotiations, and strategic plans
  • Proprietary methodologies, algorithms, and technology

We are committed to protecting your confidential aviation finance data in accordance with our Privacy Policy, applicable data protection laws (GDPR, CCPA, etc.), and industry best practices. We implement appropriate technical and organizational measures to safeguard data against unauthorized access, disclosure, alteration, or destruction.

8. Disclaimer of Warranties

The materials on JetStar Technologies' website are provided on an 'as is' basis. JetStar Technologies makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitation of Liability

In no event shall JetStar Technologies or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on JetStar Technologies' website, even if JetStar Technologies or an authorized representative has been notified orally or in writing of the possibility of such damage.

10. Indemnification

You agree to indemnify, defend, and hold harmless JetStar Technologies, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to your use of our services or violation of these Terms of Service.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

12. Governing Law and International Considerations

These Terms shall be interpreted and governed by the laws of the State of South Carolina, United States, without regard to its conflict of law provisions. However, given the international nature of aviation finance and our global client base:

  • Services may be subject to additional laws and regulations in jurisdictions where services are performed or where clients are located
  • Aviation finance transactions may be subject to Cape Town Convention, IATA standards, and other international aviation regulations
  • Data protection requirements may vary by jurisdiction (GDPR for EU clients, CCPA for California, etc.)
  • Disputes will first be addressed through good faith negotiation, then through arbitration if mutually agreed, otherwise through courts in Hilton Head, South Carolina

We respect and comply with applicable international laws and regulations while maintaining our commitment to protecting client data globally.

13. Changes to Terms

JetStar Technologies reserves the right to revise these Terms of Service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

JetStar Technologies

Email: legal@jetstartech.ai

Phone: 714-272-5029

Address: 301 Central Ave. Suite 213, Hilton Head, SC 29926

Security

Our commitment to protecting your data

Security Overview

At JetStar Technologies, security is paramount, especially given the sensitive nature of aviation finance and aircraft leasing data. We employ enterprise-grade security measures specifically designed to protect confidential commercial information, financial data, lease agreements, and aircraft transaction records. This page outlines our security practices, certifications, and commitments tailored to the aviation finance industry.

Our security framework is designed to meet the stringent requirements of aircraft lessors, financiers, and aviation businesses operating globally, ensuring compliance with international data protection standards and industry regulations.

1. Data Encryption

  • Encryption in Transit: All data transmitted between your devices and our servers is encrypted using TLS 1.3 (Transport Layer Security)
  • Encryption at Rest: All sensitive data stored in our databases is encrypted using AES-256 encryption
  • Encryption Keys: Keys are managed using industry-standard key management systems and are rotated regularly

2. Access Controls

  • Multi-Factor Authentication (MFA): Required for all employee access to production systems
  • Role-Based Access Control (RBAC): Access permissions are granted based on job function and need-to-know principles
  • Principle of Least Privilege: Users are granted only the minimum access necessary to perform their duties
  • Regular Access Reviews: Access rights are reviewed and updated quarterly
  • Secure Authentication: Strong password policies and secure authentication mechanisms

3. Infrastructure Security

  • Cloud Security: Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 Type II compliance
  • Network Security: Firewalls, intrusion detection systems, and network segmentation protect our infrastructure
  • DDoS Protection: Distributed Denial of Service (DDoS) mitigation services protect against attacks
  • Regular Security Updates: All systems are kept up to date with the latest security patches
  • Vulnerability Management: Regular security scans and penetration testing

4. Application and AI Security

  • Secure Development: Code and AI models are developed following OWASP security best practices and ML security guidelines
  • Security Testing: Regular static and dynamic application security testing (SAST/DAST) and adversarial testing of AI models
  • Dependency Management: All third-party dependencies, ML frameworks, and libraries are regularly scanned for vulnerabilities
  • Input Validation: All user inputs, document uploads, and API requests are validated and sanitized to prevent injection attacks and data poisoning
  • AI Model Security: Protection against model extraction, adversarial attacks, and unauthorized access to trained models
  • Data Isolation: Strict separation between client data and model training processes to prevent data leakage
  • Security Code Reviews: All code changes and model updates undergo security review before deployment

5. Monitoring and Incident Response

  • 24/7 Monitoring: Continuous monitoring of systems, networks, and applications
  • Security Information and Event Management (SIEM): Centralized logging and analysis of security events
  • Incident Response Plan: Documented procedures for responding to security incidents
  • Breach Notification: Immediate notification to affected parties in the event of a data breach
  • Regular Drills: Incident response team conducts regular tabletop exercises

6. Compliance and Certifications

We maintain compliance with the following standards and regulations relevant to aviation finance and AI technology:

  • SOC 2 Type II: Annual audits of our security controls (in progress) for financial data protection
  • GDPR: Full compliance with European Union General Data Protection Regulation for EU clients
  • CCPA: Compliance with California Consumer Privacy Act
  • ISO 27001: Adherence to international information security management system standards
  • Aviation Finance Standards: Understanding of and compliance with Cape Town Convention, IATA guidelines, and international aviation finance regulations
  • Financial Regulations: Awareness of FATCA, AML, and sanctions compliance requirements applicable to aviation finance transactions
  • AI Ethics and Governance: Adherence to responsible AI principles and algorithmic transparency standards

7. Employee Security

  • Background Checks: All employees undergo background checks before hiring
  • Security Training: Regular security awareness training for all employees
  • Confidentiality Agreements: All employees sign confidentiality and non-disclosure agreements
  • Data Handling Policies: Clear policies on how to handle and protect sensitive information

8. Data Backup and Recovery

  • Regular Backups: Automated daily backups of all critical data
  • Backup Testing: Regular testing of backup restoration procedures
  • Disaster Recovery Plan: Documented procedures for business continuity
  • Geographic Redundancy: Backups stored in multiple geographic locations

9. Third-Party Security

When we work with third-party service providers, we ensure they meet our security standards:

  • Security assessments of all third-party vendors
  • Contracts that require appropriate security measures
  • Regular reviews of third-party security practices

10. Reporting Security Issues

If you discover a security vulnerability, please report it to us responsibly:

Security Contact

Email: security@jetstartech.ai

Please provide detailed information about the vulnerability. We will respond within 48 hours and work with you to resolve the issue responsibly.

11. Continuous Improvement

Security is an ongoing process. We continuously review and improve our security practices, stay updated with the latest threats and best practices, and invest in security technologies and training to protect your data.

Questions About Our Policies?

If you have any questions about our Privacy Policy, Terms of Service, or Security practices, please don't hesitate to contact us.